Contact

We’re here to help with orders, products, and anything cake-decorating!

How to Reach Us

For the fastest response, email support@globalsugarart.com.  Any of the details below will help us better serve you, when applicable:

• Your name
• Order number
• Product name/SKU

Hours & Response Time

Monday - Friday: 9:00 AM – 5:00 PM Eastern Time (New York)

We typically reply within 1–2 business days. During holidays it may take a bit longer, but we answer every email.

Wholesale & Bulk

Interested in wholesale or bulk purchasing? Email support@globalsugarart.com - let's chat!

Thanks for choosing Global Sugar Art – we’re excited to help you make memories beautiful!