Shipping Information
Processing Time
Orders are typically processed within 1-2 business days. During peak seasons or holidays, processing may take up to 3-5 business days.
Domestic Shipping (United States)
We offer the following shipping options for orders within the United States:
- Free Standard Shipping (4-7 business days): Automatically applied to orders $25.00 and above (4-7 business days)
- Standard Shipping (4-7 business days): Available for orders under $25.00
- Expedited Shipping (2-4 business days): Available for all orders
Order Tracking
Once your order ships, you'll receive a tracking number via email. You can track your package using this number on our shipping carrier's website.
Processing & Fulfillment
All orders are processed from Amazon fulfillment centers. We work closely with Amazon to get your items to you as quickly as possible while ensuring everything arrives in perfect condition.
Shipping Restrictions
Some products may have shipping restrictions due to size, weight, or destination. Any restrictions will be noted on the product page. Currently, we primarily ship within the United States.
Damaged or Lost Packages
If your package arrives damaged or goes missing during transit, please contact us immediately. We'll work with you and our shipping partners to resolve the issue quickly.
Questions?
If you have any questions about shipping, delivery times, or need help with tracking your order, please don't hesitate to contact our customer service team at support@globalsugarart.com